Virgin megastore management will exchange or refund products provided the following four conditions are met:
- The product is accompanied by the original receipt.
- The product is sealed and in its original condition.
- The product is exchanged or returned within 30 days from the date of purchase.
- The product is exchanged with another product of the same or higher value in which case the difference should be settled.
We look forward to serving you in your next visits!